An example is the launch of Gomo, a pure digital product with no physical stores and call centre support which resulted in 32,000 post-paid subscriber growth q-o-q.
SINGAPORE (May 17): Phillip Capital is maintaining Singtel at “accumulate” with higher $3.31 target as the telco carries out digitalisation of its business to optimise costs further.
As part of this strategy, Singtel has invested in self-service channels to help reduce customer acquisition costs.
