The salient points of the business are that it is a worldwide leader in the outsourced customer and citizen experience management market. Teleperformance is a global leader in the so-called digital integrated business services space, as it partners clients on their digital transformation journey and specialises in designing and executing tailor-made outsourcing solutions. The company has over four decades of deep, industry-specific expertise and services innovation, and is a well-established name in the industry.
Plenty more room to grow in the business process outsourcing space
Paris-listed Teleperformance SE is a company that offers customer relationship management services, as part of the overall business process outsourcing industry. The company operates call centres, conducts programmes to attract new customers, offers customer service and technical support services, collects debts, offers market research services, conducts telemarketing, and develops customer relationship management software.
