Choo quickly realised that many SME retailers - mom and pop shops - were like his aunty. “Nowadays, there's so many different kinds of cashless payments – you have your cards, E-wallets, pay now, and more. A typical payment module will have multiple terminals with probably five to six different QR codes. We thought that didn't make any sense.”
Start-ups often emerge from founders attempting to address a specific issue. In 2018, Christopher Choo founded Qashier, a provider of point-of-sale systems for retailers, after recognising the need for more efficient operations at his aunt's small neighbourhood store.
“There was a customer that bought two or three bags from my aunt, and she wrote everything down with a pen and paper on a receipt, before using a calculator to sum up the total price and accepted (only) cash for payment,” Choo recalls in an interview with The Edge Singapore.
