That shift is already underway. Eighty-three percent of CFOs are using AI in decision-making, particularly in risk assessments, financial forecasting and profitability analysis.
In Asia Pacific (Apac), 75% of chief financial officers (CFOs) believe AI agents could increase their company revenue by almost 20%. More than three-quarters (77%) also believe AI agents will transform their business model, according to a Salesforce survey.
“With AI agents, we’re not merely transforming business models; we’re fundamentally reshaping the entire scope of the CFO function. This demands a new mindset as we expand beyond financial stewards to also become architects of agentic enterprise value,” says Robin Washington, president and chief operating and financial officer at Salesforce.
