Revenue growth, profitability and improvements in customer and business experience are now the top three priorities for chief information officers, signalling that AI is increasingly tied to commercial performance rather than treated as a technology upgrade.
Companies across Asia Pacific (Apac) expect artificial intelligence (AI) to deliver strong financial returns in 2026, reinforcing a shift from experimentation toward broader deployment, according to a survey commissioned by Lenovo.
About 88% of organisations in the region expect AI initiatives to generate positive returns this year, with an average projected payoff of 2.8 times the amount invested, or about US$2.85 ($3.67) for every US$1 spent, according to the Lenovo CIO Playbook 2026.
