The app also includes built-in translation powered by Google Cloud’s Translation API to support Frasers Hospitality’s multinational workforce.
Frasers Hospitality, a strategic business unit of Frasers Property Group, has developed an AI agent–powered app that automatically generates standard operating procedure (SOP) documents. AI agents are software systems that can act autonomously to analyse information and carry out tasks.
The app is built on Google Cloud's Firebase Studio, Vertex AI platform and natively multimodal Gemini API. It automatically analyses best practice training videos to produce SOP documents and Business Process Model and Notation 2.0 flowcharts. These are reviewed by managers before they are made available to employees as training modules via the app’s knowledge base.
