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Leading with empathy and intent key in a hybrid work future: Dell Technologies

Nurdianah Md Nur
Nurdianah Md Nur • 5 min read
Leading with empathy and intent key in a hybrid work future: Dell Technologies
Experts also recommend organisations to create a thoughtful hybrid work structure and make culture-building deliberate.
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Leadership, structure and culture are key ingredients for a successful and sustainable hybrid work future, according to the “Leading the Next Hybrid Workforce” insight paper by tech company Dell Technologies.

The paper investigates the role of organisations in designing a hybrid work future and captures actionable insights and recommendations from four experts. The experts are Dr Julian Waters-Lynch, lecturer in Entrepreneurship, Innovation and Organisational Design at RMIT University; management consultant Rochelle Kopp; Mallory Loone, co-founder of learning and engagement firm Work Inspires; and Dr Rashimah Rajah, lecturer at the National University of Singapore (NUS) Business School, Department of Management & Organisation.

In terms of leadership, leaders have a defining role to play in assembling the building blocks of a hybrid work future.

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