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Marina Bay Sands introduces mobile check-in and digital keycards for guests

Nurdianah Md Nur
Nurdianah Md Nur • 2 min read
Marina Bay Sands introduces mobile check-in and digital keycards for guests
Guests can request for in-room amenities through the all-in-one Marina Bay Sands mobile app. Photo: Marina Bay Sands
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Hotel guests of the Marina Bay Sands can now use the hotel’s mobile app to check in and gain access to hotel lifts and their rooms.

Upon making a reservation with the hotel, guests can use the Marina Bay Sands mobile app to log in with a membership ID and carry out four simple steps to complete the check-in process. This includes scanning a government-issued identity document, taking a selfie photo to verify identity via facial recognition technology, confirming personal details, and activating digital keys for room and lift access upon arrival at the hotel.

Besides that, guests can use the mobile app to request in-room amenities and order in-room dining. They can also verify their room bill and check out without having to queue at the lobby or drop off physical keycards.

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