The disparity in perceived fairness is largely attributed to AI’s inability in identifying the candidates’ unique characteristics, as compared to human recruiters who are better equipped to evaluate qualitative information that makes each candidate distinctive.
Most job applicants are not in favour of the use of artificial intelligence (AI) in the selection and recruitment process.
They perceive the algorithmic decision-making in the recruitment process as less fair compared to human-assisted methods, according to a survey jointly conducted by the National University of Singapore (NUS) Business School, International Institute for Management Development (IIMD) and The Hong Kong Polytechnic University.
