To prevent any data leakage, the chatbot is hosted in a secure and controlled environment. Information entered by OCBC employees is also kept within the bank and is not accessible to any external parties, including Microsoft.
Starting next month, 30,000 employees across Oversea-Chinese Banking Corporation (OCBC) offices globally will be able to use an internal generative AI chatbot to assist them in writing, research and ideation.
Called OCBC GPT, the chatbot is powered by ChatGPT’s large language models. Users can type a query in natural language into OCBC GPT via Microsoft Teams, and the chatbot will produce answers based on accessible text-based information on the web.
