According to a press statement jointly issued by the three telcos, only a small percentage of customers continue to use 3G services, comprising users on older mobile devices or SIM cards that cannot connect to newer 4G and 5G networks,
M1, Singtel and StarHub will retire all 3G services — including voice, messaging and data — with effect from July 31, 2024.
This move will enable the mobile operators to repurpose some of the freed-up spectrum to improve 5G services, which offer faster speeds, higher data throughput, and enhanced security and reliability.
