WHAT’S BUZZING
Singapore firms lag in adopting observability
A study by Splunk and Enterprise Strategy Group found that only 6% of organisations in Singapore are considered observability leaders. Moreover, just 36% are in the process of deploying artificial intelligence for IT operations (AIOps) solutions.
Observability is now foundational for modern enterprises to achieve full visibility into today’s complex technology environments. It is instrumental in reducing outages, improving app reliability, growing revenue, strengthening customer experience and establishing digital resilience.
The study defines observability leaders as organisations with at least 24 months of experience with observability. They must also achieve the highest rank in these five factors: The ability to correlate data across all observability tools, the adoption of AI/ML technology within their observability toolset, skills specialisation in observability, the ability to cover both cloud-native and traditional application architectures and the adoption of AIOps.
Observability leaders are found to experience 33% fewer outages per year. They are also four times as likely to resolve unplanned downtime in minutes versus hours or days. Notably, 76% of respondents report that downtime can cost up to US$500,000 ($676,917) per hour. It is, therefore, clear that a faster approach to issue resolution can drive significant cost savings.
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“With the rising complexity of today’s technology environments and the direct connection between reducing disruptions and optimal customer experiences, observability is fundamental to the successful operations of modern businesses. Observability enables businesses to keep their software and infrastructure reliable, systems secure, and customers happy, making it a critical component to any organisation’s resilience strategy,” says Spiros Xanthos, Splunk’s senior vice president and general manager for the observability business.
Workers in Singapore believe AI-powered automation improves job fulfilment
A recent survey by UiPath reveals that 69% of workers in Singapore believe automation can address burnout and improve job fulfilment. They are most interested in using automation solutions for data analysis, inputting data or creating datasets, and resolving IT/technical issues.
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Nearly half (49%) of the respondents already use business automation solutions at work. The benefits of doing so include greater productivity (55%), more accurate work (46%) and better internal workflows (45%).
According to the report, Singapore workers are becoming more receptive to automation as they report feelings of burnout. Forty-seven per cent say they have been asked to take on more tasks at work in the past six months because of layoffs or hiring freezes.
Top contributors to burnout for Singapore workers include pressure from managers/leadership (40%), too much time spent on tactical tasks or working beyond scheduled hours (38%) and uncertainty about career opportunities at their company (33%).
“Disruption in the workplace and macroeconomic factors often mean employees are asked to bear that burden by doing more with less, but it doesn’t need to be that way. Employees are embracing AI-powered automation to manage their workloads better, excel in their careers, and improve their work-life balance. Businesses that deploy AI in an open, flexible, and enterprise-ready way are best positioned to attract and retain the types of employees that will help them thrive in an automation-first world. Automation is a key differentiator for companies to attract and retain by empowering employees and driving engagement,” says Brigette McInnis-Day, chief people officer at UiPath.
IN PICTURE
Photo: Google
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Join the Merli mascot on an augmented reality (AR) tour of Singapore’s iconic landmarks and hidden gems through the Visit Singapore app.
Leveraging Unity and Google’s ARCore Streetscape Geometry API, each stop features an AR experience that enables visitors to discover Singapore’s best local hawker food and uncover history through scenes from the past. One of the tour’s highlights is at the Victoria Theatre and Concert Hall, where visitors can witness a larger-than-life string quartet performing on top of the national monument. Google’s Visual Positioning System powers the precise AR effects.
The Visit Singapore app offers a preview with two AR experiences around Victoria Theatre and Concert Hall and Merlion Park. The full launch with more places of interest is expected by the end of the year.
DIGITAL LIFE
We usually take photos to capture cherished moments. If you feel your smartphone can’t deliver the quality of images you’re looking for, you might want to consider getting either of these cameras.
Photo: Canon
Canon’s EOS R100 delivers clear, sharp images with beautifully resolved details through its APS-C size CMOS image sensor. It is lightweight and has Bluetooth and Wi-Fi connection, enabling you to share your pictures to social media easily through the Canon Camera Connect mobile app.
Photo: Sony
Sony’s ZV-1 II has an 18-50mm wide-angle lens that can frame everything from group selfies to narrow interiors. Also, its 1.0-type Exmor RS image sensor (approximately 20.1 effective megapixels) offers a Bokeh Switch, which gives beautiful bokeh by defocusing the background with a single touch.
