Rachel Lau

2023-11-13 07:56:51

I engaged Shinny for my house renovation, and I must say I was impressed by her service and excellent workmanship. The entire journey was smooth and enjoyable, making it a super and wonderful experience. I highly recommend working with Design Identity and specifically requesting Shinny. She's a bubbly and friendly professional.

TWX

2023-11-13 07:56:51

It was our first renovation experience and it has been slightly neutral/negative. We have read pleasant reviews on the company but perhaps it was our luck to have met an inexperienced ID within the team. 1) Miscommunication / over promise that has caused us to incur unfair charges 2) Zero site visits while renovation was ongoing 3) Ordered insufficient tiles and we had to top up charges due to miscalculation at ID’s end when we have already been quoted in full

peixian28

2023-11-13 07:56:51

Sean and Rayen are approachable throughout the renovation process. There were some delays on our project but the workmanship was great. Rayen also made arrangements to patch up the defects we found here and there.

Sabrina Ong

2023-11-13 07:56:51

When I engaged Rayen from Design Identity for my 2 room bto, I was thinking it would be a tiring process when the renovation commences. However, Rayen was mostly on top of things and keeping me updated with the renovation schedule despite me not asking. He would give me alot of valuable ideas which kept me within my budget. He is a very professional interior designer and is very responsive to my queries. I am very glad that I had chosen them for my renovation.

Rosly Salleh

2023-11-13 07:56:51

Engaged company to renovate my resale condo unit kitchen and toilet. Mr Jensen Ling was very professional and engaging. He always response fast to my messages and gave good advises. Very happy that they are able to deliver the renovation works timely, despite me rushing the project and despite the CNY periods. Would highly recommended Design Identity to All.