Mohamed Najib Ahmad

2023-11-13 08:02:41

Getting to work on renovating our home, can be very frustrating without good inputs and ideas. We have many ideas but find it difficult to execute it as we have no experience. Went through many contractors, but in the end we end up looking for ID instead, as we just want all of the ideas to set in well...and we met Afzal from Fatema Design Studio. He is one dedicated designer I must say. He guided us throughout the design process and managed our expectation well. Learnt a lot from him. Very happy with the end result and definitely recommend him and his team in FDS to all.

Tokino Kasmin

2023-11-13 08:02:41

Highly recommended designers. The level of detailing they proposed for my kitchen area was beyond expectations.Was assigned to Afzal who managed the whole process from space planning, material selections and the work execution. The whole process was a breeze as it was well communicated and the attention to details is meticulous. It is a well executed kitchen renovation and I am happy with the service he has rendered for me and family.

Nur atiqah Sukor

2023-11-13 08:02:41

To summarise everything, a few bad carpentry and it's not even two years. No proper advice given. Whatsapp eventually ignored. Starting to think that Fatema Design only cares about money rather than quality. Even with a bad review, i doubt they actually care.

Harvin Gill

2023-11-13 08:02:42

Quite disappointed with how the ID rep was during house visit. We kept talking and their rep, Afzal was mostly quiet and listening. No ideas or feedback was given. What was most shocking is that he did not take any note. We gave a lot of ideas of what we wanted and what we're unsure of. If you do not write this down, how would you remember the tiny details we're saying? He also told us to go 'play' with colour apps ourselves to figure out what colour we want and to walk in to the paint shops ourselves to see what texture paint / wallpaper we want. If we need to do all the work including looking for design, then what is the purpose of engaging you as Interior Designer? It was not appropriate for you to inform us to go see the design and shortlist ourselves. He was also seemingly disturbed over the fact that we had another ID waiting at our door for the next house visit. Puzzled as to why would this disturb him. Many people go to many contractors and IDS before finalizing which one they want to proceed with. ID did not want to give any sketch of their idea unless a premium deposit price, 1k+ is paid. This is confusing as the reason for taking an ID is us buying their design services. If we don't know how your design looks like, how can we engage you? The ID said if we do not want to proceed with them after the 1k sketch, we can keep that sketch. What would we want to do with the sketch if we don't like it?? No follow up was done and until now no quote is given. Throughout the entire house visit, we felt that ID was not interested in the work or what we're saying. This is quite disappointing as this ID was highly recommended by my sister and we were keen on taking you on. Worst part is how inflexible they are in terms of the time they can do house visit or discuss with you. It was to be Mon-Fri by 7pm. Despite us requesting numerous times saying that that is working hours and it would be difficult, the ID insisted he cannot come after 7 and on weekends. You expect your customers to be flexi with their time but you can't be. My husband took time off from his office to meet with you where your ID rep seemed completely disinterested during the house visit. Wasted our time.

Dzul Faadly Osman

2023-11-13 08:02:41

Would like to thank Afzal and the FDS team for turning our dated resale flat, to a beautiful functional home. They were attentive to all our design needs, provided constructive solutions and open to new ideas. Afzal would provide creative solutions so that we are able to stay on budget. Afzal managed the project well and was always on site to ensure the contractors execute the work to plan. Thanks to him and the team, for transforming our flat. Looking forward to stay in our home for many years to come. In Sya Allah.