Stella Magdalene

2023-11-13 07:06:52

In July 2022, I had the pleasure of working with Bernice and Mr Ong, who left me thoroughly impressed with their exceptional services. From start to finish, their dedication, professionalism, and unwavering commitment to quality were evident in every aspect of our renovation project. From the moment I contacted their firm, Bernice understood my vision and aspirations for our place. She took the time to listen attentively to my needs, preferences, and budget constraints, ensuring that every detail was meticulously considered. The firm's contractors also proved to be an invaluable asset throughout the entire process. As we were rushing to move in, Bernice and the firm's contractors made sure that we were able to do so without compromising the quality of the renovation works. Communication with the firm was seamless and efficient. The team was always prompt in their responses, addressing any concerns or questions I had along the way. Fast forward to today (4th July 2023), it has been about 7 months since my family and I moved in. Like 99.99% of all renovation projects, there will undeniably still be some minor problems to be fixed. In my opinion, what differentiates GS Reno from other ID/contractor firms is their post-renovation service. Bernice has remained prompt to all our enquiries even till today :) . From their exceptional attention to detail to their commitment to customer satisfaction, every aspect of their service is top-notch. If anyone is looking for a firm that combines creativity, professionalism, and a commitment to quality, I wholeheartedly recommend Bernice and Mr Ong :) .

Karen Lai

2023-11-13 07:06:52

Renovation process is smooth and our ID have given us many professional ideas and views, overall turned out very well

Potato Poodle

2023-11-13 07:06:53

Beware. Questionable business practices. Not a company I would trust or support.