First time renovating a house and decided to inquire with Icon Interior Design due to a recommendation from a friend. Special thanks to Wayne who is very knowledgeable and patient with my partner and me (we are both new and inexperienced as it is our first time renovating our new home). Wayne took the time to understand our needs and requirement and thereafter provided recommendations and explained his recommendations to us. We learnt alot from Wayne on the various theme/design out there. He also provided alternatives/other solutions to help cut down on the cost. The quotation was reasonable and we felt at ease with Wayne, so we decided to engage Icon Interior Design as our ID. The whole process was a breeze, and we like the fact that Wayne provided frequent update on the state of our renovation. While there are some hiccups here and there, Wayne would be there to address the hiccups/our concerns and remedied the situation. Ours is not a big project but the service/workmanship/quality provided by Wayne and his team was top-notch. Would definitely recommend Wayne and his team to anyone who may be looking for an ID, especially if you are new to this. We are very happy and satisfied with our new home.
We had a wonderful experience working with Karen from Icon Interior. As this is our second house, we already know more or less what we want when selecting an ID. After sourcing around, we came to Icon Interior and met Karen. We went through the brief and she helped us to eliminate the unnecessaries to cut down the cost. What we like about her is her no-nonsense, straight to the point attitude and she doesn’t sugar-coat her words. Exactly what we are looking for to get things done. If you are looking for an ID, it is likely that you don’t have the time to supervise and micro-manage the renovation. We placed our trust on Karen to manage the whole project for us and she executed the project wonderfully. We don’t really visit the site often due to our busy schedule, she understands it and updates us through WhatsApp regularly. She runs the project autonomously and makes the trivial decisions herself, updating us throughout the project. She will still get our opinions when it comes to important decisions. Major decisions or material selection are done in face-to-face meet ups or via telephone calls. Designs and portfolios can be easily replicated but executing a project well takes years of experience. In the end, Karen completed our renovation earlier than what we expected and interestingly the end result is quite close to the 3D render. We are happy with the result.
My ID, Shafee, is approachable and easy going. His experience in the line, his advise on the recent trends and design and what goes with my chosen concept helped in my decision making; all still within my budget! He willingly accommodated and assisted me for the additional things I requested for. Any queries and matters raised up, Shafee is quick to look into them as well, even after the renovation is over, which ended by the completion date. I am grateful for the updates abt my renovation progress as I was unable to be around daily. Thank u Shafee and ICON interior for making my first home a pleasant one to stay in:)
“It’s always the people that makes the company.” I quote. This was what I told Wayne and Dino of Icon Interior for the amazing journey of our new home. My husband and I discovered Icon Interior through a recommendation of our good friend. After the first visit with Wayne and Dino, we were sure and confident that they could deliver, and obviously they did! It’s never a perfect journey with designing a new home and renovating it to our expectations. Everyone knows that. However, the little, nitty- gritty setbacks were the ones that I definitely want to commend them for. Action taken was swift and the little nitty - gritty issues were handled with the most positive approach and professionally attended too, in a timely manner. My new home was ready ahead of schedule, by 2 days, and no major hiccups at all! In a nutshell, it is truly the people that makes the company and my husband and I would like to thank Wayne and Dino of Icon Interior for their dedication, inspiration and for giving us the most cosy and beautiful design that we now call Home! Fred and Margaret
Engaged this firm for a major reno. Even after a delayed move-in, multiple quality problems kept coming up, including but not exclusively: major leakages in the kitchen even down the light point and cooking hood, flooding in one of the rooms because of leakage from the new window, leakage from backyard doors leading to disintegration of the walls/ceiling. It has only been 2 weeks since move-in as I write this. Wrote to firm asking for prompt attention and plan of resolution, and also for project manager to oversee the workers instead of myself having to supervise while I am also working. No response from the company. I will let the photos and videos speak for themselves
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