We worked closely with ID Gallery Interiors as they made it really effortless for us during the tight timeline of 3 months for our renovation. Terence, our project manager & designer is very experienced & gave critical advice whenever there were issues. We are grateful to him & his team for providing us the best home that we always wanted. Quality carpentry work, good design layout & recommendations for choice of materials used. We are very happy to have chosen ID Galley Interiors. Thank you so much for rectifying everything that we asked for. We highly recommend ID Gallery Interiors.
Our ID was Terrence. He is able to offer an independent opinion on what can / cannot work with regards to small bedroom sizes in our new EC at Piermont Grand. Terrence manages the sub-contractors well and unintentional defects were rectified without reminders. For master bedroom, the width of the bed frame was initially the standard practice of 90 cm. Terrence did his own re-evaluation. He was alert enough to suggest 95 cm on his own initiative. Eventually we settle for 92 cm. This was due to space constraint and not his fault. To anyone reading this, some mattresses are 92-94 cm in width, so 90 cm is not a practical idea.
Am a first time home owner and I bought a resale flat. Engaged AILEEN HO from ID Gallery through Renonation. Key handover from seller (due to 3 months extension) was on 31st October 2021. Renovation started officially the next day as materials for renovation were already downstairs a week before handover and the Safe Entry QR code is approved and pasted on my flat door too. I am a working full time single parent of a teen and honestly I didn't have time to always supervise or make sure all went smooth with my flat. I TOTALLY entrusted everything to AILEEN HO. I told her what or how I wanted my flat to look like based on pictures I've shown her so I let her took the reins. And I AM NOT disappointed with her work and her team. Only checked ONCE and that was 3 weeks before key handover on 30th December. Only noticed a few minor hiccups which were rectified immediately. So renovation for my resale flat started on 1st November 2021 until 30th December 2021. All I can say for a fuss free person like me AILEEN HO's team and her work is DEFINITELY FAST. She is someone who delivers. Big Thank You to her, her team of staff and her company. P/S: Don't mind the 'naked' mattresses, it was laundry day ? the 'yellow aircon' (works still fine as what previous owner said? so I didn't changed all aircons in my flat)
We shortlisted ID Gallery based on their past track record, the fact that they were listed on Canvas, and had the CaseTrust accreditation; but selected them because of the comfort we felt we would have in working with Tracy their appointed project manager from the bidding stage onwards. Tracy lived up to our expectation. She was patient, professional, always helpful and supportive, and never made us feel uncomfortable at any stage. She also anticipated things and made it a point to keep us updated on each days activity plan. The project was budgeted and scheduled in detail upfront, and was executed right on the original planned schedule - in fact a week early. We are happy with the final product. There were a few minor glitches but were all sorted out by Tracy speedily without fuss nor any attempt to pass the onus onto us. It felt good to see this level of ownership of responsibility when any glitch was discovered. Would recommend Tracy for any kitchen renovation project.
I got my first home in 2022, and during the month I started shortlisting, I started researching on interior designers in Singapore to speak to. All in all, I spoke to about 11 designers from 10 different firms, some were disastrous, some were amazing but overpriced, some cheap but untrustworthy. This is where ID Gallery became shortlisted, after an initial conversation with Aileen, we met up to talk more about what I envisioned and for her to get more information about me/my new home. In the end, I went with Aileen simply because she impressed and won over not only me, but my parents as well, who would be frequent visitors in my first home. From start to end, the entire project took us a three months give and take. Aileen was always present, handled the entire project for me (I only visited the site about four times through the entire renovation process) and not only that, she also has the foresight to see when issues might happen, fixing things for me, even absorbing minor costs for me when it comes to the things she knows will work better for the home. There was no question she left open-ended, she always had contacts to help me figure out issues, she is there for every appointment and purchase to ensure she could recommend and answer questions I might have. Aileen was always open with us, always contactable, sending me updates once every milestone was completed. Her experience is valuable to me, allowing me to tap into her insight when it comes to elements which may not work, or might end up being things I regret in the future. The process could not have been easier for me, and the end product could not be more beautiful - my first home is a huge thing for me, and Aileen made the entire renovation journey as seamless for me as possible. Me and my parents do not have an ounce of regret in enlisting ID Gallery and Aileen to renovate my first home for me. We would not hesitate to recommend her to anyone, and this relationship is one we intend to keep for future homes in our family.
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