Reviews
Stanley Ler
Not proactive and made many carpentry errors while renovating which cannot be resolved. Had to keep chasing the id to get the work done, otherwise it would have drag for a long time to complete...
Bernard Quah
Benson was my ID. He is very responsible and professional in giving valuable feedback and advice. I have no regret engaging him as my ID. A truly remarkable great ID in this field.
Janice Wong
We are very happy to have engaged Benson of Interior Times to be our ID. Benson is very informative and responsive. His professionalism is portrayed by the beautiful end result. Highly recommended ID.
Maria Tan
Think twice before signing with Interior Times! ID (Benjamin) made promises but failed to deliver. Many red flags after signing & placing the deposit. 1. ID (Benjamin) whom we primarily spoke to during signing of agreement, became our secondary POC. His assistant (Ting) became the main POC, responding to us. 2. ID fails to provide 3D plan within 2 weeks as promised. When 3D plan was “ready”, it was only half right. We had to change multiple times, and had to settle with an 80% right 3D plan. 3. ID fails to share overall renovation timeline schedule as promised. We signed in Oct 22, after taking Xmas, New Year & CNY into consideration, our agreed renovation dateline was by end Feb 23, and ID was confident to deliver. He said his renovation typically completes within 3 months, he too doesn’t want to drag because he will need to move on to other projects. Sounds convincing right? Our renovation was completed in mid Apr 23 (Delay 1.5 months). 4. We were told that we can pick from any of the vinyl samples in the showroom, but later on informed us that some of them require top up, not part of our package. 5. ID price estimation for electrical work was 50% less. 6. ID was very passive when comes to providing update, yet very decisive when making decisions on our behalf to speed things up. 7. Wrong items were delivered. When we questioned them, we get reasons like, the seller made a mistake; item currently out of stock; item EOL. The worst of all was when she asked us to accept and sell if we do not want the item. 8. Bad planning. Asked plumber and electrician to do work, but varnish guy just varnished the rooms, so rooms were out of bound for the next 24 hours. Plumber and electrician can only do halfway because they cannot enter the rooms.
Zhu YuYan88
Really happy to get Benson to renovate my house even though his quote is the highest. We have strong chemistry and very good first impression with him too. Their workmanship and quality is really what we have paid for and most important is the service provided by Benson.
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