Janet Wee

2023-11-13 07:29:50

We had seen about 4 ID firms before deciding to hire Key Concept to do our house renovation. We went through their renovation projects done on Qanvast App and their design style really capture our eyesight. Reyan was the assigned ID. Our first meeting session with Reyan left a good impression but we were quite skeptical about engaging Reyan as ID because he had just joined the industry and company for only 4 months. We were very concerned if he was able to handle such a big project. After all the cost of the renovation fees were not cheap. Frankly speaking, we wanted to get an experienced ID. We think Reyan knew our concern and later, he requested one of his boss Yong Ren to partnership with him for our house renovation. During the second meet up with Yong Ren, he came to our house site to take a look and discussed on how was the design to be done. He was indeed an experienced ID. Yong Ren had given us assurance that there won’t be any stress and hassle free under his supervision. True enough, really no regrets in engaging both of them and they make a perfect complementary pair. Kudos and thumb up, guys! ???? Throughout the renovation process, we had witnessed the professionalism and responsibility exhibited by Reyan and Yong Ren. They were able to solve the problems promptly whenever there were any hiccups. Reyan was a detailed person and he also make sure to give us frequent updates of the renovation progress. He was a responsive, conscientious and dedicated ID. Yong Ren on the other hand was very knowledgeable with types of materials that suit our house theme and provide valuable advices and ideas. Very pleased with his prompt service and his in depth knowledge with the renovation process. They had took up their times to guide us through every step of the renovation journey. They even brought us to source for our flooring tiles, professionally advice on the carpentry cabinets laminate colours, sanitary, furnishings, electrical appliances, lightings and curtains etc. These really help us to reduce our precious time in sourcing and relatively stress free. We were thankful that our renovation journey went smoothly. Even after we moved in on mid October, Reyan is still proactive in helping out to contact the handyman to install our TV and arrange the technician to install our daughter’s bedroom light dimmer. Really appreciated and very impressed of his customer service attitude manner. In general, we had completed our renovations within the timeframe and we have been very satisfied with the good quality of work! We would like to express our sincerest gratitude to both of them on their superb designing ideas. We were truly very impressed and love with our new cosy “Home Sweet Home, where dreams are designed” house. Our renovation was successful and we would sincerely recommend them as the Interior Designers to friends, relatives and all new homeowners. We feel fortunate to have met such a skilled IDs. Thank you Yong Ren and Reyan for a pleasurable journey of renovating my first home with you all.

Mira Sabri

2023-11-13 07:29:50

We have engaged Key Concept to do extensive renovation for our EA resale flat. We were engaged by Tsayyi and Yongren to do the project. Their professionalism soar above and beyond. They knew what I wanted and recommended beautiful lightings and fittings for our home. Basically, we need not have to worry about the progress of our house. Every problems faced will be quickly attended to and rectified. We are truly grateful for making our dream home come to reality. Thank you Key Concept.

Ryan Si

2023-11-13 07:29:49

We are happy to recommend Terence from Keyconcept. In the beginning of our renovation journey, we selected 8 ID firm from online recommendations. We filtered out 4 ids after our first meeting based on their professionalism, responsiveness, knowledge, and ideas. We decided to go with Terence from Key Concepts because he was most responsive, efficient, sincere, transparent in his quote, and most importantly our tastes matched. We wanted a bright and modern home, also we emphasized on the built-in wardrobe and how it functioned for storage and concealment. We appreciate that he knows what we want and does his best to accommodate all of our needs patiently. He also gives us sincere feedback if our requirements don't make sense or will lead to future problems. Working with Terence was a pleasure, he made our dream home a reality and ensured we could move in on time. There is no doubt I will recommend Terence to anyone looking for their dream home

Adilla Azman

2023-11-13 07:29:50

When we started our renovation process, we scoured Qanvast and contacted 4 different IDs but we never stopped talking about Key Concept after our first meet up. We went to Key Concept as they were the first company that responded to us and spoke to Keith during our first discussion at their office. Shared with him our timeline and he was positive about it although we had some IDs that were reluctant to complete it within our timeframe. When we first spoke to him, he gave us a detailed explanation to how we could make our dream house come true. We shared our dream design - a minimalist black and white concept and Keith instantly shared his portfolio that could help us in the renovation process. Working with Keith throughout the renovation was rather simple and he had most of the works handled with prompt communication at each stage of the project. He was very responsive and easy to reach, even though late in the evening as my husband and I were night owls. We entrusted him and he showed us his capabilities by ensuring that at every step of the way, we were well-informed with what was happening throughout the renovation process. We could really feel that Keith wanted the project to turn out well and shared pitfalls of potential issues throughout the renovation process. And even at the final stages of the renovation, Keith continued to engage with contractors to work on defects and touch-ups to ensure that we were able to move in smoothly. We have settled well into our new home, much thanks to Keith. Glad to have worked with him, and will recommend him to any friends and family who require ID work in the future.

Yixin Ng

2023-11-13 07:29:50

We saw many good reviews about Kelly even before meeting her and through our first discussion with her, I definitely understood why! As we are mostly clueless about what we want, Kelly was very patient and honest giving us many suggestions. We appreciate how candid she is and despite having many other projects on hand, she is able to handle our queries. We really trust her taste very much. When there are problems that crop up, she is quick to respond and fix them. She has a good relationships with her contractors and that has helped to ensure a smooth renovation process. In fact, our house was completed a few weeks earlier than she promised, which was a pleasant surprise. All in all, while her busy schedule may require us to be more accommodating, we definitely did not regret engaging her and are very satisfied with our house!