Hui Yun

2023-11-13 09:01:45

Qanvast recommended Starry Homestead based on the interior design theme that I wanted to have. Our house renovation was completed in May 2023. Our ID Nicky Ng is professional, friendly & responsive. Her years of experience really shines through when she recommended colour themes, functionality of our design ideas and the use of space. Will recommend Nicky and Starry Homestead to others.

Timothy Yu

2023-11-13 09:01:45

We engaged Shirley from Starry Homestead @ Paya Lebar for our interior design. For context, it was our first home, we were mostly clueless on how to go about the entire process. Shirley was very patient and attentive to our needs and provided many creative suggestions for optimal use of our home where space was limited. She was also very conscientious and helped us with defect inspection, pointing out defects we would not have noticed in our new home. Finally, she also gave us additional great ideas on home furnishing that will complement our home concept and liven up the space. All in all, it was a great pleasure working with Shirley and I highly recommend others to do so.

Antirea Chan

2023-11-13 09:01:45

I engaged Ashton as my interior designer from Starry Homestead for my 4-room resale HDB renovation, and I must say that I am pleased with the outcome. Ashton has an eye for detail and gave recommendations on the colour scheme, and lighting. He provided me with a 3D visualisation of the proposed design, which made it easier for me to visualise the end result. Although there were some mistakes made during the renovation and some arguments ensued, we were able to resolve the issues in the end. The renovation was completed on time and within budget. Ashton was available to answer my queries and concerns, and he ensured that the renovation process was smooth and hassle-free.

Chan Kai Tan

2023-11-13 09:01:45

A very big thanks to Chloe from Starry Homestead Paya Lebar for accompanying us on our renovation journey. Chloe is very attentive and patient with our requirements for our two room BTO unit. After initial discussions, she offered multiple designs and went over them with us before settling down on the final design. She accompanied us for fixtures and tiles selection and offered her advice on these occasions. During the implementation phase, Chloe keeps track of the schedule to ensure successful delivery of the project. Any deviations were communicated promptly and effectively with videos and photos. She also accommodated us on our multiple spur of the moment requests. After moving in, Chloe also helped to provide services such as touch ups to ensure the place looks as pristine as can be. The final product is truly outstanding. Everyone who visits the our place often praise the design and the workmanship that Chloe has helped to bring to fruition. We will definitely recommend Chloe to anyone who is looking for an interior designer.

Jun Hao

2023-11-13 09:01:45

We engaged Starry Homestead about 1 year ago around Feb 2022 when we were about to collect our BTO keys. The ID assigned to us was Jing Yi from the Paya Lebar showroom. It was a pretty decent experience at first - replies were fast and follow ups were timely etc even though we didn’t have a very high budget. Hence, we decided to go with them after comparing a few IDs. As expected, things started going downhill once we signed the contract. Overall, project management of the whole renovation was super poor. Every time a job is done, we had to personally head down to our flat to check for errors, take photos and send them to the ID. So many issues with the jobs, but the ID never once pointed them out when she was there. We had to tell her and show her where all the errors were. Not sure if we hired a ID as a project manager to just someone to pass message lol.. It was a tiring 4-5 months.. Plenty of mistakes throughout the whole renovation, but I will just list down a few.. 1. There were only 3x 3D drawings allowed for the project and 2/3 of the drawings were wrong despite stating down clearly what we wanted to change for the next drawing. 2. 40% of the Carpentry works were nonsense. Did not follow the measurements as discussed and were different from the drawings provided etc. Laminate were poorly pasted, scratched, or broken. Huge gaps left behind the walls because they measured the dimensions wrongly. I am really not sure how they communicated with carpenter but there was at least 5-6 trips arranged to rectify the mistakes yet it was still not properly done. Best part is the ID can still send us photos as if the carpentry was intended to be like this. Decided to have them refund us partial of the money or else we will need to wait again. 3. Wrong installation of bathroom fittings. Another poor workmanship contractor that they are working with. My bathroom tiles have at least 4 holes that are left behind due to their wrong installation. And nothing was communicated to us, until we went down to check. Vanity cabinet was also installed wrongly for the 2 bathrooms, but ID argued that it was correct, even though we already labelled the items properly and send it over on WhatsApp. 4. I really don’t know why the ID went to arrange for a gas pipe installation when we already told her we will be using induction hob since the very start. Caused so much unnecessary holes on the kitchen/service yard walls and tiles… Throughout the months after moving in, we are still constantly spotting issues (faulty power sockets, painting touch up etc) with the renovation and have to constantly contact the ID to arrange for their contractors to come down. As expected, replies are slow, had to constantly chase for her to reply and arrange. Until now, I still a kitchen tap replacement that is not settled since December. We have given up already. Just thought of sharing our personal experience with Starry Homestead.