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Rightsizing to achieve economies of scale

The Edge Singapore
The Edge Singapore • 14 min read
Rightsizing to achieve economies of scale
IHH Healthcare CEO Kelvin Loh believes operating a big hospital group is in the interest of both patients and shareholders
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Dr Kelvin Loh, managing director and CEO of IHH Healthcare, vividly remembers the night of March 18, 2020. It was when Singapore shut its borders at the stroke of midnight in a bid to stem the community spread of Covid-19.

With four hospitals in Singapore and many staff commuting daily between Singapore and Johor Baru, the closure would make a serious dent in its operations immediately.

One of the IHH staff affected was Kamala Kuppusamy. When faced with the decision to stay put at home with her two children or head back to Singapore to work without knowing when she will see them again, she chose the latter.

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