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Nio says it has 'undertaken the responsibilities' for any losses its users may incur over recent data leakage

Felicia Tan
Felicia Tan • 1 min read
Nio says it has 'undertaken the responsibilities' for any losses its users may incur over recent data leakage
Nio has since provided a dedicated hotline and an email address to respond to users’ queries regarding the data leakage. Photo: Nio
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Electric car maker Nio, which has a secondary listing on the SGX, said that it has “undertaken the responsibilities for the loss that the users may incur in connection with the data leakage”.

The company, on Dec 20, was made aware that certain information about its users and vehicle sales in China before August 2021 was sold on the Internet by third parties for illegal purposes.

Since then, Nio has issued a public statement in China and provided a dedicated hotline and an email address to respond to users’ queries regarding the data leakage.

The company also expressed its “regrets” over the incident and said that it was doing “everything possible” to support its users.

“Nio continues to work with governmental authorities to investigate the incident and implement necessary measures to contain potential damages. Nio reaffirms its commitment to protecting data security and privacy of its users,” reads the Dec 21 statement.

As at 10.07am, shares in Nio are trading 13 US cents higher or 1.18% up at US$11.13 ($15.06).

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