SINGAPORE (June 25): DBS Group and ComfortDelGro Taxi announced its strategic partnership to enhance payment services for their customers in Singapore on Thursday.
DBS PayLah! users can now book and pay for their ComfortDelGro taxi rides directly within the PayLah! app. Users are not required to download an additional app, as they will enjoy the same booking and payment functions offered by the ComfortDelGro Taxi Booking app.
DBS and ComfortDelGro Taxi first came together in 2017 to introduce QR code payments for taxi rides.
Earlier in February this year, both parties also collaborated on an initiative to encourage commuters to use cashless payments for street hail fares via the ‘Pay for Street Hail’ feature on the ComfortDelGro Taxi Booking app to help facilitate contact tracing during the Covid-19 situation.
“ComfortDelGro Taxi is our first transport merchant partner to be onboarded onto the DBS PayLah! platform, joining others such as leading cinema exhibitor Golden Village and restaurant-reservation booking platform Chope,” says Jeremy Soo, Singapore head of consumer banking group at DBS.
“This marks a significant milestone in our journey to inject dynamism into our mobile ecosystem platform, where we leverage technology and artificial intelligence to proactively piece together individual journeys for our customers,” he says.
“Our partnership with DBS has come a long way and our collaborations have also grown over the years. We are glad to be the first transport operator to have the ComfortDelGro Taxi Booking App integrated into DBS PayLah! as we are always looking at ways to make taxi booking services more accessible to commuters,” says Ang Wei Neng, CEO of ComfortDelGro Taxi.
As at 9.06am, shares in DBS were changing hands 32 cents lower, or 1.5% down, at $20.78, and shares in ComfortDelGro were changing hands 2 cents lower, or 1.3% down, at $1.53.