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DBS adds intelligent banking capabilities to digital banking services

Felicia Tan
Felicia Tan • 2 min read
DBS adds intelligent banking capabilities to digital banking services
The features are expected to be rolled out by 1Q21.
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DBS announced on September 21 that it is increasing its intelligent banking capabilities across its digital banking services amid the surge of digital adoption since the onset of Covid-19.

The bank’s intelligent banking capabilities combine predictive analytics and customer-centric design to transform data into personalised insights that let its customers manage their finances and investments in an uncomplicated manner.

So far, the bank’s intelligent banking engine has helped customers to improve their financial planning, uncover blind spots in their monthly expenditures, and make “timely investment decisions”.

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