Toku’s products include AI voice agents for handling customer queries as well as a cloud-based contact centre platforms for companies. Laboulle told The Edge Singapore that Toku’s name comes from the Japanese term meaning “to untie or to solve” and was chosen because it was easy for people to spell and remember.
Cloud communications and customer experience platform Toku is seeking to raise $16.25 million via its initial public offering (IPO) placement of 65 million shares at 25 cents a share, the company announced on Jan 14.
Toku was founded in 2018 by Thomas Laboulle, an infantry officer who served with the Belgian military from 2008 to 2010. After leaving the military, Laboulle joined the private sector and was the CEO of the telecommunications company GlobalRoam Group from 2016 to 2018.
