The initiative comes after the successful trial at Metroline's Edgware garage, where the software was tested on some of the company's most demanding bus routes, says Metroline. According to the company, the trial reduced excess waiting time, which is a key performance metric used by Transport for London. According to the company, the trial saved passengers a total of 2,000 hours daily across its services in London.
Metroline, a ComfortDelGro (SGX:C52
) company, will be deploying artificial intelligence (AI)-powered service control software, FlowUS Live, across its London operations. The implementation will be an industry first, according to the company.
The service will seek to enhance reliability and consistency, provide more predictable driver shifts, reduce overcrowding during peak hours and reduce passenger waiting times, reads the release dated April 15.
