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Uber faces FTC consumer protection probe over subscriptions

Bloomberg
Bloomberg • 3 min read
Uber faces FTC consumer protection probe over subscriptions
Uber’s lawyers criticised the agency’s staff for “attempting to cram through any case in record time” ahead of Donald Trump taking office in January. Photo: Bloomberg
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The US Federal Trade Commission is looking into whether Uber Technologies  violated consumer protection laws with its flagship subscription service. 

The FTC is investigating Uber over enrollment and cancellation aspects of the product, according to documents viewed by Bloomberg. The investigation was opened earlier this year.

The Uber One subscription program gives discounts on rides and delivery orders in exchange for an annual fee. About 25 million people subscribe to Uber One, the company said in October.

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