How much have cruises grown in the last couple of years?
The cruise industry has been experiencing significant growth, notably in Asia. According to the Singapore Tourism Board, Singapore recently welcomed nearly 1.2 million cruise passengers. While this figure has not yet surpassed the 1.8 million passengers seen in the pre-pandemic year of 2019, the uptick is nonetheless impressive. Passenger numbers rose from 723,799 in 2021, a marked increase from 409,564 in 2020.
The surge in demand can partly be attributed to people making up for lost time. In today’s age of the “experience-hungry” traveller, cruises now offer more than just sunbathing on a deck or enjoying a buffet. Modern travellers seek diverse experiences, such as cultural immersion, exploration of lesser-known ports, and adventures that stray from the beaten path such as NCL’s Go Local Tours and Gourmet Tours. Coupled with state-of-the-art onboard amenities, the modern cruise holiday has evolved into an array of travel delights to satisfy this new wave of holidaymakers.
Demand for NCL cruises continues to strengthen as guests return to doing what they love – exploring the world with the benefit of unpacking only once and the benefit of visiting multiple destinations combined with the freedom of no set schedule on board. We also see more multi-generational family groups cruising together and using travel as the ultimate way to reconnect.
What do holidaymakers want in a cruise holiday now?
The preferences of holidaymakers are undoubtedly evolving, and the industry rides along this wave. From what we gather from our guests, they seek immersive experiences and more than just a sun-and-sea vacation, so we have also tailored our itineraries to reflect that, including various destinations catering to travellers’ varied tastes.
Smaller vessels are becoming increasingly popular, too. For example, with a smaller ship like Norwegian Spirit, slated to sail into Asia in the 2024/25 season, travellers can expect a more intimate ambience, enhanced attention to detail, and a greater focus on creating custom-made experiences.
Cruise lines, including ours, are strategically exploring destinations closer to home, so we at NCL also seasonally deploy our ships in Asia. As for the trip durations, they’re becoming more varied and nuanced. Cruise voyages are extending, often ranging from 10 to 14 days, allowing our guests the luxury of longer stays at ports, unique overnight experiences, and fewer days at sea, amplifying the sense of a rounded, immersive adventure.
Is sustainability important to NCL?
While we navigate the complexities of evolving travel tastes, preferences, and competition, we see the current landscape as an opportunity for innovation and greater sustainability — a challenging and rewarding commitment.
Sustainability is increasingly at the helm of our operations. It’s not so much a challenge as it is a timely imperative, driven in part by a growing demographic of travellers who are keenly interested in more sustainable practices and experiences.
We’re exploring cutting-edge green technologies like methanol engine retrofits for our last two upcoming Prima Class ships, designed to accommodate the use of green methanol. This not only drastically reduces emissions by up to 95% but also aligns with the recently released Environmental, Social, and Governance (ESG) Report from our parent company — Norwegian Cruise Line Holdings — where we’ve committed to a reduction in greenhouse gas intensity by 10% by 2026 and 25% by 2030. To further our sustainability efforts, we’ve been innovative in waste minimisation, recovering heat from our engines to produce freshwater on board — 90% of the freshwater used across our fleet in 2022 was generated this way.
Besides environmental stewardship, our approach to sustainability also extends to the communities in our different ports of call. For example, our Go Local shore excursions were developed to provide cultural immersion and benefit local communities, tying in the social aspect of sustainable tourism.
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Why would people choose NCL if it has little presence in Asia?
One of NCL’s core principles is our attentiveness to guest feedback, which we actively incorporate into our offerings. This has enabled us to curate itineraries that resonate with various traveller preferences.
We offer closer-to-home sailings through our seasonal deployment. In November 2023, Norwegian Jewel was the first NCL ship to return to Singapore after more than three years as part of our 2023 deployment. Subsequently, in 2024/25, we’ll triple our offering in Asia with three ships set to visit the region — Norwegian Sky, Spirit and Sun.
As for our international offerings, travellers are looking more into fly-cruises, and with these, Asian travellers can jet off to perennially popular destinations like Europe and the Mediterranean and, once aboard, explore multiple countries in one go — all while unpacking just once.
When it comes to value-for-money, NCL stands out. The upfront cruise fare gives travellers access to various dining, entertainment, and cultural activities. With us, travellers are getting much more than just a cruise; they are getting a complete travel experience that offers excellent value.
What are you doing to rival your key competitors?
What truly sets us apart is our unyielding focus on guest satisfaction. We offer unparalleled value, aiming to provide an exceptional travel experience that makes cruise-goers want to come back for more.
NCL takes great pride in being the innovator in global cruise travel. Our new Prima Class ships, Norwegian Prima launched in 2022, and Norwegian Viva in August 2023, are prime examples. With four more ships in the pipeline, this class of ships features expansive, elegantly designed interiors, elevated experiences, and culinary delights that cater to the most discerning tastes.
Highlights of the Prima class include multiple entertainment options from family-friendly activities such as the Galaxy Pavilion, slides and racetrack to more adult-centric spaces such as the expanded Mandara Spa, an extensive range of onboard lounges and bars, and a wide choice of accommodation, including The Haven for those who like a more intimate, high-end experience whilst enjoying access to diverse dining and entertainment that’s only available on larger vessels.
Our Prima class ships also provide an expanded dining offering to cater to all types of guests and culinary preferences — an unprecedented amount of choice - from healthy salads to high-end Japanese to traditional steakhouses to French, Italian, Mexican — and a first for our brand the Indulge Food Hall on Prima-Class ships which has been a huge hit.
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Sailing the Norwegian Viva: A Prima experience at sea
Last August, NCL welcomed the Norwegian Viva, its 19th cruise ship and the second in the award-winning Prima Class — a fleet of next-generation ships with luxury accommodations and experiences. I had the pleasure of attending its official christening in Miami last November, officiated by the ship’s “godfather” — Latino star Luis Fonsi.
From the moment I stepped on board, it was evident that the Norwegian Viva was designed to redefine the cruising experience with its premium interiors that resembled a designer hotel. The heart of the ship is, for me, the uber chic Penrose Atrium, clad in creamy hues and organic lines accented with soft lighting. Here, people congregate to grab a Starbucks coffee in the day, a cocktail from the bar in the evenings, and enjoy live music after dark.
For water lovers, the 3,000-capacity ship is built around a myriad of pools, including two Infinity Pools, a main pool, an Aqua Park, a tidal wave slide, and numerous hot tubs. The Infinity Beach on Deck 8 is a highlight, featuring two breathtaking Infinity Pools on either side surrounded by lounge chairs and daybeds, offering a unique perspective of swimming on top of the ocean.
The ship takes dining to new heights with a plethora of options. A must-visit is the complimentary Indulge Food Hall which offers cuisine from around the globe. The main dining room, Hudson’s, provides stunning ocean views, while The Commodore Room offers fine dining in a comfortable atmosphere. Special nights are made memorable at Palomar, a seafood-forward Mediterranean restaurant, and the Metropolitan bar, dedicated to sustainable food and drink.
The Viva Theater and Club, a transformative venue that converts from a three-storey theatre to a Vegas-style nightclub, hosts an array of shows, from Press Your Luck Live game show to Beetlejuice: The Musical. I enjoyed go-karting at Viva Speedway — the first-ever three-level go-kart race track at sea — and comedy nights at Improv At Sea, the ship’s very own comedy club.
For adrenaline junkies, The Rush and The Drop, the fastest dry slides at sea, provide heart-racing excitement. Ocean Boulevard, a one-third-mile boardwalk, features restaurants, bars, lounge areas, and the Oceanwalk glass walkway. The Concourse, an outdoor sculpture garden, adds a touch of artistic elegance to the cruising experience. And for those seeking relaxation, the brand-new Mandara Spa & Salon is a haven of tranquility, featuring a two-story waterfall, salt pools, the first charcoal sauna at sea, and over 50 speciality treatments.
One thing is certain — you will never run out of things to do on Viva. Even if you grow bored (I can’t imagine you ever will), there are shore excursions, like a day trip to the Great Stirrup Cay, an island in the Bahamas owned by NCL built with premium villas, for you to enjoy endless hours under the sun. I managed to book a swim with some beach-loving pigs which was truly a memorable experience.
With its innovative design, diverse dining options, and a plethora of entertainment and activities, the Norwegian Viva promises a Prima experience at sea. Whether you seek adventure, relaxation, or both, this ship has it all, making it a top choice for your next cruise getaway. Norwegian Viva currently offers a variety of itineraries to Europe and the Caribbean.
