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technology-ready hoteliers

State of the City

Hospitality industry faces challenge of integrating technology to pursue growth

SINGAPORE (Jan 15): At the 120-year-old École hôtelière de Lausanne (EHL), executive dean Inès Blal is aiming to train a generation of technology-ready hoteliers. “We try to instil in them customer-oriented service excellence,” Blal says. “It is
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