Yet, agile response to Covid-19 will remain a priority for healthcare providers over the next 12 to 18 months, as restrictions and responses continue to evolve. At Boston Consulting Group (BCG), we believe there are five themes that will define this new normal:
The year 2020 was a challenging one for healthcare providers around the world. Public healthcare systems in several countries were overwhelmed, patients cut down on discretionary healthcare, and medical tourism ground to a standstill.
In many ways, Covid-19 represented a perfect storm for both public and private healthcare providers. This year looks to be another challenging one. Countries are moving forward with vaccinations, and eagerly awaiting post-pandemic life.

