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The good old e-commerce days are gone

Samantha Chiew
Samantha Chiew • 5 min read
The good old e-commerce days are gone
Employees fulfilling customer’s orders at a RedMart centre in Singapore. Gone are the days of record-breaking mega-sales days by e-commerce players, says this writer. Lazada's shock layoffs are a sign that times have changed. Photo: Bloomberg
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Shopping has always been my passion. Beyond the excitement of acquiring a new item for my collection or the thrill of finding a great deal, I’m fascinated by the inner workings of the retail world. I often wondered how malls and brands stay relevant and capture consumer interest.

When I joined The Edge Singapore six years ago, I moved towards coverage of the retail industry, where a big part of the story was how e-commerce, especially at Lazada — with the backing of Alibaba, was seemingly unstoppable. Expectations were high — and met.

For a consumer like me, Lazada excelled by providing regular sales events, affordable delivery and convenient access to products from global markets.

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