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Are Singaporeans a tough crowd to please when it comes to good service?

Jude Chan Published on Wed, Apr 19, 2017 / 4:17 PM GMT+8

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SINGAPORE (April 19): Singaporeans take the adage “the customer is always right” very seriously, it seems.

Singapore is among one of the most demanding countries in the world when it comes to customer service, according to the American Express 2017 Global Customer Service Barometer.

And we’re not shy about sharing our bad experiences with others.

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