This leads to a critical question: is AI at work truly a productivity breakthrough or just another trending tech? The answer lies not in the amount of investment or the amount of tools adopted, but in choosing the right one to deploy and embed it thoughtfully and effectively.
An AI-driven future is already here and Asia Pacific (Apac) organisations are racing to ride the AI wave. According to a report by the International Data Corp (IDC), nearly half (43%) of companies in the region plan to boost their AI investments by more than 20% in the next 12 months, with total spending projected to exceed US$110 billion ($140 billion) by 2028.
However, organisations are still seeing gaps in AI adoption and workflow efficiency. Global reports suggest that 95% of AI tools don’t get past the pilot stage, while locally, only 8% in Apac have successfully scaled AI to the point where it serves as a core driver of their competitiveness.
