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AI Is entering offices in Southeast through workers, not bosses

Nurdianah Md Nur
Nurdianah Md Nur • 3 min read
AI Is entering offices in Southeast through workers, not bosses
Salesforce's latest survey shows personal use is lifting trust in workplace AI tools, exposing a training and governance gap as employees move faster than companies. Photo: Pexels
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Southeast Asian workers are adopting artificial intelligence in their personal lives more quickly than many employers are ready for, according to a survey conducted by YouGov on behalf of Salesforce.

Among the 4,062 knowledge workers in Singapore, Indonesia, Thailand, and the Philippines surveyed, 66% say using AI personally makes them trust workplace AI tools more. Sixty-nine per cent say it boosted their confidence in using AI at work.

These results show that AI adoption at work is now often driven by employees themselves. Many are trying out AI on their own, while companies are slower to offer training, approved tools, and clear guidelines for safe and effective use.

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