Managers can also use iCoach to support their teams’ development and leadership strategies. All interactions with the platform are confidential, according to DBS.
DBS Bank is extending coaching to all employees across its network through a new generative AI platform to build a more resilient and future-ready workforce.
Called iCoach, the platform offers employees customised career advice and development support, traditionally reserved for top executives. Built in collaboration with coaching expert Marshall Goldsmith, iCoach is tailored to the bank’s job roles and internal career pathways, offering employees guidance on performance, interpersonal skills, and career progression.

