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Singapore firms’ AI ambitions outpace readiness as workers resist robot managers

Nurdianah Md Nur
Nurdianah Md Nur • 3 min read
Singapore firms’ AI ambitions outpace readiness as workers resist robot managers
Companies are racing to roll out AI agents, but tech gaps and worker resistance show Singapore’s AI drive still needs stronger infrastructure and trust, according to Workday and Cisco. Photo: Unsplash
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Singapore businesses are charging ahead with artificial intelligence (AI) agents, but a stark divide is emerging between corporate ambition and employee acceptance, according to recent reports by Workday and Cisco.

Although 79% of organisations in Singapore are already deploying AI agents, workers are setting firm boundaries on how far they will let the technology into their professional lives. Most are comfortable working with AI as a collaborator, but only 8% would accept being managed by one, according to Workday’s report titled AI Agents Are Here – But Don’t Call Them Boss.

The disconnect highlights a critical challenge for businesses eager to harness AI's productivity gains, as employees want AI as a co-pilot instead of a commander. While nearly 90% of workers believe AI agents will help them accomplish more, half worry about a decline in critical thinking, and a third fear reduced quality in human interaction.

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