Using low-code, non-traditional developers – or citizen developers – are able to draw on their domain expertise and familiarity with business challenges to create applications that are highly tailored to specific contexts. New innovations today are even empowering citizen developers in a new way, so they no longer need to invent automation from scratch. With AI-powered autopilots effectively handling data normalisation for automated downstream processes, citizen developers can now dedicate more time to optimising and customising existing workflows in organisations. This shift not only boosts productivity but also fosters greater innovation in process management, enabling citizen developers to leverage their insights and expertise to tailor systems to evolving business needs.
IT democratisation is transforming Asia Pacific’s (Apac) business landscape, challenging the notion that programming is solely the domain of professional software engineers and developers. According to IDC, 41% of organisations in Apac (excluding Japan) are increasingly assigning developer responsibilities to non-IT staff to bridge skill gaps within their companies.
This shift is largely driven by the proliferation of low-code and no-code platforms, which enable professionals with minimal coding experience to be involved in application development.

