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Emerging tech and the future of shopping

Ajit Mohan
Ajit Mohan • 5 min read
Emerging tech and the future of shopping
The democratisation of augmented reality (AR) is now a reality. So how should retailers take advantage of it? Photo: Unsplash
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In the dynamic landscape of retail, the fusion of artificial intelligence (AI) and augmented reality (AR) has become the catalyst for an unprecedented transformation. In 2022, AR in the global retail market alone delivered US$2.39 billion, and industry projections suggest it will nearly quadruple by 2028. Innovation in retail is well underway, with businesses leveraging emerging technologies to engage consumers both online and in physical stores.

Luxury retail: Leading the charge towards a new shopping experience

Luxury retail has emerged as a strategic starting point for this tech-driven revolution. Snap collaborated with Gucci on an AR trainer try-on experience, allowing users to transition directly to the Gucci website for purchases. Meanwhile, Dior introduced an immersive AR experience for trying on sunglasses, further bridging the virtual and real shopping worlds.

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