To help restaurants overcome that, TabSquare provides in-restaurant solutions powered by artificial intelligence to digitise the ordering, payment and customer engagement-related processes. With TabSquare, diners can use digital menus to browse, order and pay at their pace and convenience, resulting in more accurate orders and reduced order delays when the restaurant is short-staffed.
It is not uncommon today for restaurants in Singapore to offer QR-code menus.
While some diners are in favour of it, others might still prefer traditional, paper menus. The latter might be due to bad user experience, such as a digital menu that is not optimised for mobile or does not offer a mobile ordering option, says Anshul Gupta, co-founder of TabSquare, during yesterday’s media event in Singapore.
