Putting a crew change into action is also a typically elaborate process due to its complex data set. Crew managers have to stay on top of changing immigration restrictions in hundreds of countries and thousands of ports around the world.
Maritime companies can now use an artificial intelligence (AI)-powered chatbot to navigate port agency communication hurdles with digital platform provider Greywing’s SeaGPT.
Thus far, the communication process within maritime companies has mainly been analog. Crew changes are often planned through spreadsheets while flight bookings are done through email or phone.
