Moreover, the proportion of sophisticated bad bots on retail websites reached 23.4% this year. This is worrying as sophisticated bad bots evade simple defences by producing mouse movements and clicks that closely resemble human behaviour. Those bots are also responsible for account takeover, fraud or denial of inventory that makes it harder for legitimate shoppers to get their desired goods.
Singapore’s retail industry experienced 31% more security incidences from April to September 2021 than the previous six-month period.
The State of Security within eCommerce 2021 report by cybersecurity firm Imperva also reveals that online retail remains a prime target for automated bot activity. Nearly six in 10 (57%) attacks recorded on e-commerce websites this year were carried out by bots.

