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Paya Lebar Quarter leverages Certis' robot to enhance the shopper experience

Nurdianah Md Nur
Nurdianah Md Nur • 2 min read
Paya Lebar Quarter leverages Certis' robot to enhance the shopper experience
Certis' robot allows PLQ to be more cost-effective and future-ready while providing a better and safer shopper experience
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Paya Lebar Quarter (PLQ) has deployed an autonomous robot by advanced integrated security services provider Certis to provide a safer and better shopper experience.

Called Oscar, the robot uses sensors and artificial intelligence (AI) to detect threats or undesirable behaviours, and sound alerts upon encountering them during its patrol at PLQ 1, 2 and the open plaza.

“It conducts AI surveillance at defined hotspots to detect illegally-parked bicycles, fires, and people smoking in non-designated areas,” Isabelle Lim, vice president and head of Ops-Tech, Certis, explains at a media briefing.

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