Existing chatbots powered by generative AI are “genuinely super useful for consumers,” AWS chief executive officer Adam Selipsky said Tuesday at re:Invent, the company’s conference in Las Vegas. “But in a lot of ways, these applications don’t really work at work.”
Amazon.com Inc. is rolling out a workplace chatbot called Amazon Q, designed to help corporate customers search for information, write code and review business metrics.
Amazon Web Services (AWS), the retailer’s cloud-computing division, is infusing generative artificial intelligence (AI) into more products, expanding its efforts to reclaim ground in a field led by its main rivals. Microsoft Corp. and Alphabet Inc.’s Google have announced similar moves.
