Yet, business leaders are less certain about the path to transformation. Only 4% use AI in a way that has transformed their business and 24% have not moved beyond the exploratory phase. Top barriers include current corporate IT infrastructures and customer expectations.
Nearly nine in 10 (86%) senior business leaders globally have already deployed artificial intelligence (AI) to enhance existing revenue streams or create new ones, according to a study by Tata Consultancy Services (TCS).
Over half (55%) are actively making changes to their business or operating models or to their products and services to capture the benefits and mitigate the risks of AI.
