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Observability leaders achieve 2.6x ROI on operational efficiency and uptime: Splunk

Nurdianah Md Nur
Nurdianah Md Nur • 2 min read
Observability leaders achieve 2.6x ROI on operational efficiency and uptime: Splunk
Observability leaders resolve issues faster, boost developer productivity, control costs and improve customer satisfaction. Photo: Pexels
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Observability can help organisations gain a competitive advantage, according to The State of Observability 2024 report by Splunk and Enterprise Strategy Group.

Organisations with highly mature observability practices (or observability leaders) were found to achieve a 2.6x annual return on their investments (ROI) across areas like operational efficiency and uptime. They resolve issues faster, boost developer productivity, control costs and improve customer satisfaction.

By adopting a leading observability practice, an organisation can understand its entire digital footprint and reduce the impacts of downtime. Sixty-eight percent of observability leaders say they are aware of application problems within minutes or seconds of an outage, which is 2.8 times faster than the rate of beginning organisations.

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