OCBC rolls out voice banking service on Google virtual assistant platform

SINGAPORE (Apr 18): OCBC Bank today launched its artificial intelligence (AI) powered voice banking service to serve as a medium for its banking customers’ interaction and engagement via the Google Assistant function on a smartphone or a Google Home device.

The announcement comes in conjunction with the launch of Google Inc.’s its Google Home and Google Home Mini brands of speakers and voice assistants in Singapore today.  

In a Wednesday release, OCBC says the move makes it the first bank in Singapore to introduce AI-powered voice banking services in collaboration with Google.

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