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Citibank to shut last ‘transactional’ branch in S’pore next month as it eyes wealthy customers

Jovi Ho
Jovi Ho • 3 min read
Citibank to shut last ‘transactional’ branch in S’pore next month as it eyes wealthy customers
Citi Wealth Hub at 268 Orchard Road. The bank will offer some in-person services at its three wealth management centres during this transition. Photo: Citi
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Citibank will close its last branch in Singapore, located at the CPF Jurong Building in Jurong East, on Oct 12. The branch’s automated teller machines (ATMs), cash deposit machines and express cheque deposit services will also no longer be available after noon that day. 

The decision to close the Jurong East branch, which includes a Citigold Centre, reflects the bank’s strategy to pivot away from its “transactional” branches and towards its three current wealth management centres, says a Citi Singapore spokesperson.

Citi opened its flagship Citi Wealth Hub at 268 Orchard Road in December 2020. Its second centre opened at Parkway Parade in December 2023 and its third at One Holland Village in February this year.

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