Nevertheless, DBS hopes to further increase these numbers by making its digital banking services more accessible to its customers who are SingPass holders, but do not use them.
DBS has partnered with the Government Technology Agency of Singapore (GovTech) to launch Govtech’s SingPass Face Verification Technology through digital banking on Wednesday (July 29).
This partnership comes as Singapore has seen a rise in digital banking in recent months as a result of COVID-19. Even seniors have turned to digital banking during the outbreak, with the number of seniors who used digital banking in April and May 2020 more than tripling compared to the same period last year.
