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ComfortDelGro says it has ‘zero-tolerance’ towards fraud and wrongdoing amid A2B allegations (update)

Felicia Tan
Felicia Tan • 3 min read
ComfortDelGro says it has ‘zero-tolerance’ towards fraud and wrongdoing amid A2B allegations (update)
ComfortDelGro adds that it will “continue to monitor the situation and where necessary, will provide updates on material developments". Photo: ComfortDelGro
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ComfortDelGro says it has a “zero-tolerance policy” towards any kind of fraud and wrongdoing amid scams and fraudulent taxi allegations levelled against its subsidiary, A2B Australia.

On Feb 15, several news articles published in two of Australia’s biggest newspapers, The Sydney Morning Herald and The Age, accused A2B Australia, the country’s largest taxi company, of taking the public “for a ride”. Australian current affairs programme, 60 Minutes, aired on Channel 9, also covered the allegations, which stemmed from a leak of confidential files. The files stated that A2B Australia’s senior staff had failed to prevent the fraud.

A2B Australia’s CEO Nick Yap was said to be warned by an outgoing senior compliance manager via email that it was “particularly troubling” that the scams included “vulnerable sectors such as NDIS, aged care and hospitals”. NDIS refers to Australia’s National Disability Insurance Scheme that supports disabled people aged between nine and 65 years old.

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