Neo was appointed to the newly-created position of group COO in January 2025, after the company's former group CEO Vincent Phang, group CFO Vincent Yik and head of international business Li Yu were fired over mishandling of whistle-blowing complaints.
Singapore Post (SingPost) announced the resignation of Shahrin Abdol Salam, who is leaving the company to "pursue opportunities outside the company."
In his capacity as CEO Singapore, Shahrin was responsible for the company’s domestic mail and parcel business and reported to Neo Su Yin who took over as group chief operating officer.

